• In the Device Manager, double-click the device you want to update

• Click the Drivers tab of the Properties dialog box

• Click the Update Driver button

• Select the Install from a list or specific location radio button, then click Next

• Select the Don't search, I will choose the driver to install radio button, then click Next

• Click the Hard Disk button

• Click Browse, then navigate to the file containing the driver update

• Click the Open button

• Click OK

• Click Next

• Click Finish

• In the Device Manager, double-click the device you want to roll back

• Click the Drivers tab of the Properties dialog box; click the Roll Back Driver button

• Click Yes

• Click OK

Starting in Safe Mode

• If your computer and monitor, then immediately press and hold down the F8 key

• The Windows Advanced Options menu appears. use the up and down arrow keys to highlight the Safe Mode option, then press Enter

• Use arrow keys again to highlight the operating system you want to start, then press Enter

• At the Welcome screen, click the Administrator account to use

• Click the Yes button in the dialog box

• When finished using Safe Mode, restart your computer normally

Restoring your computer

• Click Start, All Programs, Accessories, System Tools, System Restore

• Click the Restore my computer to an earlier time radio button, then click Next

• The Select a restore point screen opens showing a calendar with all the dates that have restore points in bold

• Click the most recent day with a restore point before the problems started, then click Next

• The Confirm Restore Point Selection asks you to confirm the restore point you have selected and provides some information about the restore process; click Next

• A dialog box will detail the progress of the restoration, and the computer restarts when complete. Click OK

Manually creating a restore point

• Click Start, All Programs, Accessories, System Tools, System Restore

• Click the Create a restore point radio button, then click Next

• Type a description for the restore point and click Create

• Click Close