|
Using the Help and Support Center search |
-
In the Search
text box of the Help and Support Center, type the
keyword or words to search for, then press
Enter-
To display a topic, click the topic
|
|
Using the Set Search options
|
-
Click
Start,
then click
Help
and Support -
Click
the
Options
button on the navigation bar -
In the
Options list in the left pane, click the check box
next to Set Search Options -
Enter
the desired options on the right pane and click the
arrow next to the Search text box
|
|
Using Favorites in the Help and Support Center |
-
Click
the Favorites button on the toolbar to display the
Favorite pane
-
To add
the current topic to the list of favorites, click
the Add to Favorites
button
-
To
rename a favorite topic, click the topic, then click
Rename
-
To
delete a favorite topic from the list, click the
topic, then click Remove
|
|
Working with Remote Assistance |
|
|
Sending
a Remote Assistance invitation using e-mail |
-
Click
Start/All Programs/Remote
Assistance
-
Click
Invite someone to help you
-
Type
your assistant's e-mail address in the Type an
e-mail address text box and click
Invite this person
-
In
the text box under Message, enter a
description of the problem and click
Continue
-
Specify a time limit for the response from the
recipient and a password and click the
Send Invitation
button
|
|
Receiving Remote Assistance |
-
Click
the
Yes
button to begin the Remote Assistance session
-
To chat
with your assistant type a message in the Message
Entry text box and click the
Send
button
-
Give
your assistant control of your computer in the
Remote Assistance—Web Page Dialog dialog box by
clicking the
Yes
button to accept
-
Click
the
Disconnect
button to end the session
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