GreenBlack® Corporation: Making the Grade: Chapter 11

 

 

 
GreenBlack® Corporation 
Making the Grade: Chapter 11
Session 11.1: Device and Program Troubleshooting
 
  1. The _____________ is a tool for diagnosing and managing system problems.

  2. The _____________ is a utility that allows you to check the status of the various pieces of hardware connected to your computer.

  3. You can roll back the current driver in the _____________ tab of the Device Manager.

  4. The _____________ is a very useful tool to employ when you are having problem with a program that is not responding.

  5. To display the Properties dialog box in Device Manager, _____________ the particular device about which you want more information.

Answers

Session 11.2: System Troubleshooting and Recovery
 
  1. _____________ is a basic, minimal configuration of your operating system.

  2. Returning your computer to an earlier time before the problems started happening is called _____________ it.

  3. You can only enter Safe Mode if you have an _____________ account.

  4. The System Information screen is located in the _____________ folder.

Answers

Session 11.3: Network Troubleshooting and the Registry
 
  1. The _____________ command identifies your current TCP/IP settings.

  2. The _____________ command tests whether you can send a signal over the network and reach another computer.

  3. The Registry backup file will have a _____________ filename extension.

  4. The Registry can be edited with a program called the _____________.

Answers

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